Immigration in Canada : Lost permanent resident card? What do you need to do?

Immigration to Canada is a process that offers many opportunities to those wishing to settle in this country. Among the essential documents for immigrants is the Permanent Resident Card (PRC), which certifies their legal status in Canada. Unfortunately, this card can sometimes be mislaid, leading to complications and worries for the holder. In this article, we'll explore the steps you need to take to replace a lost permanent resident card, and the precautions you need to take to avoid such problems in the future.

Importance of the permanent resident card

The permanent resident card is an essential document for immigrants living in Canada. It serves as proof of legal status and is required to access many government services, such as health insurance, social benefits and employment services. What's more, this card is required to travel outside Canada and to return safely. So it's crucial to keep it in a safe place, and to replace it promptly in the event of loss.

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Report the loss of your permanent resident card

If you discover that your permanent resident card has been lost, the first step is to report it to Immigration, Refugees and Citizenship Canada (IRCC). You can do this online via the reporting form on their website, or by calling their call center. It's important to do this as soon as possible, as it will help protect your identity and prevent ill-intentioned people from using it for fraudulent purposes.

Applying for a new permanent resident card

Once you've reported the loss of your CRP, the next step is to apply for a new card. You'll need to complete the replacement application form (IMM 5445) and submit it to IRCC along with the necessary documents, such as proof of residence and recent passport photos. A processing fee is also applicable and must be paid when submitting your application.

Processing time and receipt of new card

The processing time for a CRP replacement application may vary depending on the volume of applications received by IRCC. It is generally between 2 and 6 months, although it may be longer in some cases. Once your application has been approved, you will receive your new permanent resident card by mail to the address indicated on your application.

Travelling without a permanent resident card

If you need to travel abroad while waiting for your PRC to be replaced, you'll need to apply for a Permanent Resident Travel Document (PRTD). This document will allow you to return to Canada without your permanent resident card. To obtain one, you'll need to submit an application for a PRTD (IMM 5524) to the nearest Canadian embassy or consulate.

Canadian consulate nearest to your place of residence abroad. Please note that processing fees also apply to this application.

Precautions to take to avoid losing your permanent resident card

To minimize the risk of losing your CRP, here are a few practical tips to follow:

  • Keep your card in a safe place, preferably a safe deposit box or lockable drawer.
  • Do not carry your card with you at all times, unless absolutely necessary, such as when traveling abroad.
  • When traveling, keep your CRP in a secure briefcase or travel pouch, and avoid leaving it unattended in public places.
  • Take a photo or scan your CRP and keep a copy in a safe place, such as an external hard drive or secure online storage service. This will help facilitate the replacement process in the event of loss.

Clarification of residency requirements for permanent resident card holders

As a permanent resident cardholder in Canada, it is essential to meet certain residency requirements in order to maintain your status. Failure to meet these requirements may result in the loss of your permanent resident status and, in some cases, your deportation from the country. Here's an overview of the residency requirements:

a. Residency obligation

Permanent residents must live in Canada for at least 730 days (2 years) over a 5-year period to retain their status. These days need not be consecutive. If you're away from Canada for an extended period, it's crucial to keep a record of your travels and make sure you meet this requirement.

b. Working and studying abroad

If you are working or studying abroad for a Canadian company or recognized institution, these days can be counted towards your residency obligation, provided you have sufficient links with Canada. You'll need to provide proof of your employment or studies, as well as documents demonstrating your intention to return to Canada once your assignment is over.

c. Accompanying a permanent resident or Canadian citizen spouse or parent

If you are accompanying a spouse or parent who is also a permanent resident or Canadian citizen on a trip abroad, these days may be included in your residency obligation. You will need to provide proof of the relationship and documents showing that you accompanied your spouse or parent during this period.

d. Request for exemption on humanitarian grounds

In exceptional circumstances, you may apply for an exemption from the residency obligation on humanitarian grounds. This request must be submitted to IRCC with evidence that you have been faced with unforeseen and insurmountable difficulties that have prevented you from complying with the residency obligation. Each exemption request is evaluated on a case-by-case basis.

Immigration services for lost permanent resident cards

If you've lost your permanent resident card, it's important to know that you can benefit from immigration services to help you solve this problem. Here are just a few of the services we offer to assist you in this delicate situation:

a. Personalized assistance and advice

We're here to provide personalized advice and guide you through the process of replacing your permanent resident card. We'll assess your specific situation and help you understand the steps required to report the loss and apply for a new card.

b. Help with preparing a replacement request

We will help you prepare and submit your application for a replacement Permanent Resident Card, ensuring that all required information and documents are provided correctly. Our immigration expertise will help you avoid common mistakes and facilitate the processing of your application.

c. Application follow-up and support in the event of problems

Once your replacement request has been submitted, we will follow up with IRCC on a regular basis to determine the status of your request and keep you informed. In the event of a problem or request for additional information from IRCC, we will assist you in providing the necessary answers and documentation to ensure a speedy resolution.

d. Assistance with Permanent Resident Travel Document (PRTD) applications

If you need to travel abroad while waiting for your permanent resident card to be replaced, we'll guide you through the process of applying for a permanent resident travel document at the nearest Canadian embassy or consulate. We'll help you gather the necessary documents and complete the application form correctly to maximize your chances of obtaining this temporary travel document.

Conclusion

Losing your permanent resident card can be a stressful experience for immigrants to Canada. However, by taking the appropriate steps to report the loss and apply for a replacement, the situation can be resolved without too much difficulty. What's more, by taking precautions to protect your PRC, you can minimize the risk of losing it in the future, and ensure a smoother immigration experience in Canada.

We're here to support and guide you through the replacement process. By taking advantage of our immigration services, you can be sure that your situation will be handled professionally, and that you will receive the advice and assistance you need to replace your card quickly and preserve your permanent resident status in Canada.

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About the author

Image de Albert Joseph Nobisse Tchawou

Albert Joseph Nobisse Tchawou

Regulated Canadian Immigration Consultant

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